Support

Can't find your answer below? Email support@tholve.com and we'll get back to you.

How does AI meal logging work?

Take a photo or describe your meal. Tholve suggests the foods and portions, works out the nutrition from an approved food library and shows you the result. Nothing is added to your diary until you confirm it.

Why do some nutrients show a dash?

A dash means the value is unknown. Tholve never fills an unknown value with zero, so your totals don't look lower than they are.

Do I need an account?

No. You can log meals by hand, train and track progress without one. An account adds sync, backup and AI meal analysis.

Where is my Apple Health data?

Only on your iPhone. Health data and progress photos are never uploaded or sent to AI. To stop sharing, turn off Tholve's access in the Health app or disconnect it in Settings.

How do I cancel my subscription?

Open Settings in Tholve, tap Subscription, then Manage Subscription. You can also cancel in your Apple ID settings. You keep all your data when you stop paying.

How do I export or delete my data?

Open Settings in Tholve. Export creates a ZIP of your diary. You can remove data from this iPhone, delete your cloud data or delete your account. Deleting your account asks you to sign in again first.